Team Inbox

The Flowmors team inbox unifies all customer conversations in one place. Chats, calls, and emails from WhatsApp, TikTok, Instagram, and Facebook appear in a single thread per customer.

Features

• Unified threads – See the full conversation history across channels
• WhatsApp Business Calls – Voice calls in the same thread as messages
• Assignment & routing – Route conversations to the right team members
• 10x capacity – Handle more customers with AI Agents and automation

Getting Started

Connect your channels in Channels. Once connected, conversations will appear in the team inbox. Assign agents, set routing rules, and let AI handle routine queries.