Privacy Policy
Flowmors - How we collect, use, and protect your information
At Flowmors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered customer conversation management platform. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
Data we gather from our users
We collect information you provide directly to us, such as when you fill out a contact form, request a demo, start a free trial, or contact us for sales or support. This may include your name, email address, company name, phone number, and any other information you choose to provide. We also automatically collect certain information when you use our website and platform, including log data, device information, usage patterns, and conversation data processed through our AI Agents and team inbox.
How We Use Your Information
Purposes of data processing
We use the information we collect to provide our customer conversation management platform; to respond to your enquiries and demo requests; to send you technical notices and support messages; to improve our AI Agents and services; and to analyze usage for product development. We may also use your information for marketing purposes related to Flowmors solutions with your consent. Conversation data processed through our platform is used to deliver the services you have requested and to improve our AI models.
Data Security
How we protect your data
We implement appropriate technical and organizational measures to protect your personal information and conversation data against unauthorized access, alteration, disclosure, or destruction. We use enterprise-grade security with 99.999% uptime targets. As a platform trusted by thousands of brands and partners like Meta and TikTok, we follow industry best practices for data security. However, no method of transmission over the Internet is 100% secure.