Customers ask on chat. Call for details. Can you keep up?

Under consideration

AI conversation capabilities we might add next. Your feedback is requested.

Product
- Voice AI integration
  Voice-to-text and AI phone support alongside messaging channels.

In progress

Here's what we're building right now. AI Agents, new channels, and automation.

Engineering
- TikTok Shop & Instagram Shop integration
  Q2 2025
  Sell and support customers directly in social apps. Unified team inbox.
  ✦ Get early access

Recently shipped

Check out blog updates on our blog to see what we've shipped recently.