How a Retail Brand 3x'd Sales with WhatsApp + Flowmors - قصص العملاء
How a Retail Brand 3x'd Sales with WhatsApp + Flowmors

How a Retail Brand 3x'd Sales with WhatsApp + Flowmors

Lamarsa Coffee sells across 6 countries. Before Flowmors, their team juggled WhatsApp, Instagram DMs, and Facebook Messenger separately. Response times were slow; leads were lost.

Challenge

Multiple inboxes, no unified customer view. Manual follow-up couldn't scale. Ad enquiries often went unanswered for hours.

Solution

Flowmors unified WhatsApp, Instagram, and Facebook in one team inbox. AI Agents answered FAQs and qualified leads 24/7. The team focused on ready-to-buy customers.

Results

50% sales growth across 6 countries. 60% faster response time. 81% conversion rate with AI Agents. Conversation-Led Growth in action.

Industry

  • Retail
  • E-commerce

Users

  • Sales
  • Marketing

Tools used

  • Flowmors
  • WhatsApp Business API
  • AI Agents