What's New in Flowmors: AI Agent Templates, Smarter Routing, and More

This release focuses on speed—getting AI Agents live faster and routing the right conversations to the right people. Here is what just shipped.

AI Agent Templates

Launch a working AI Agent in minutes. Pick a template—lead qualifier, FAQ answerer, appointment booker—edit the prompts, and go live. No prompt engineering required.

Smarter Routing

Routing now considers conversation intent, customer history, and agent availability together. High-value customers reach senior agents automatically; routine questions stay with the AI.

Inbox Improvements

Faster search, keyboard shortcuts for power users, and a cleaner conversation timeline that surfaces the moments that matter.

What's Next

Voice AI Agents and deeper CRM round-trips are coming next. Stay tuned.